Shipping & Returns
Shipping Information
Finite Commodity will ship your items for free with a minimum purchase of $35 or more. For a purchase under $35, a flat rate of $15 for ground and $42 for 2nd day Air. Overnight shipping is based on shipping address and carrier selected.
Ground — $15 flat rate
2nd Day — $42 flat rate
Overnight – Based on shipping address
For shipping questions, please contact customer support at customerservice@finitecommodity.com.
Easy Returns & Exchanges
Finite Commodity wants you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns for refund or merchandise credit under the following terms and conditions:
1) ITEM CONDITION: Unless an item is being returned because the item, upon receipt, is damaged or defective can be returned for any of the following reasons:
a. In a new and unused with original tags attached.
b. Maybe opened but must be complete and in original packaging
2) FORM OF PAYMENT: Refunds will be issued in either two of the following options:
a. Original form of payment
b. Store credit
3) EXCLUDED ITEMS: All items are eligible for return or exchange except for the following items:
a. Clearance items
b. Final sale items
c. Special order items
d. Custom made items
e. Gift Cards
4) ONLINE RETURNS: Returns are accepted within 14 days of the delivery date. To request a return, please contact customerservice@finitecommodity.com to obtain a return authorization. Please include the order number and reason for return or exchange. Returns which are shipped without authorization will be accepted. Please allow up to 7 business days from the date of receipt for your return to process.
5) RETURN SHIPPING: Return authorization for items shipped in error or items returned due to being damaged or defective, will receive a pre-paid shipping return label. Return shipping on items being returned for other reasons will be:
a. Paid by Finite Commodity
b. Paid by the customer
6) RESTOCKING FEE:
a. Restocking fees are not charged by Finite Commodity
b. Except for items returned for being damaged or defective or items shipped in error will be covered at the discretion of Finite Commodity.
If you have any questions, concerns or comments about our return policy, please send an email to customerservice@finitecommodity.com.